Frequently asked questions about ordering

We accept both purchase orders and credit card orders.

How to place a purchasing order?

You may place a purchase order by any of the following methods:

• Order online. First you need to obtain a purchase order copy from your purchasing department. At the checkout option select 'Purchase order' and fill out the purchase order form.
• Email the order to us at contact@cellvis.com
• Fax the purchasing order to us at 408-746-9275

How to place an order using a credit card?

Order your items online on our website, at the payment options page select the 'Credit Card' option. For your security please DO NOT send your credit card information to us by email.

Can orders be returned?

Orders can be returned within one month of purchase, provided that the packages are intact.